FREQUENTLY ASKED QUESTIONS
Orders are processed within 1–3 business days (Monday–Friday). Once shipped, delivery typically takes 8–12 business days, depending on your location. You'll receive a tracking number within 24 hours after your order has been shipped.
Once your order has been shipped, you'll receive a confirmation email with your tracking number within 24 hours. You can also track your order anytime using our Track Your Order page.
Yes! We offer free shipping on all orders within Canada, with no minimum purchase required.
Please contact us as soon as possible if you've entered the wrong shipping address. If your order hasn't been shipped yet, we'll do our best to update it. Once an order has been shipped, we're unable to make changes to the delivery address.
Please check your spam or junk folder first. If you still can't find it, contact us and we'll resend your confirmation.
If your item doesn't fit, you can return it within 30 days of delivery, provided it meets our return policy. Please visit our Returns & Refund Policy page for full details.